Terms and condition of the use of this website
Website Content
Scorva owns the copyright to all content and images displayed in this website. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.
Copying, reproduction, redistribution, republish, downloading, displaying, posting or transmitting any part of this website is not permitted without a written consent from us.
Unless for personal use, it is not acceptable to use any material from this website for commercial purposes. If in doubt, please contact our customer service team who will give you further advice.
Our website has been designed to be accurate, efficient and effective, thus we can not accept responsibility for any inaccuracies or errors beyond our reasonable control. There is no guarantee that the colour of the images will be displayed correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products.
External material
Use of this website by any person(s) in any way should not damage or interrupt its provision. The transmission of virus via this website is prohibited.
However, it can not be guaranteed that this website is free from any virus and precaution should be taken in this respect.
We will try to make the website available at all times, although we can not guarantee the availability and we will not be liable
Third party e-commerce
If on any occasion you use the website to deal with third party, it will be your responsibility to read the third party's terms and condition. Please refer to our privacy policy for more information of how we use your information.
Links
Like any website, this website may have links to other websites. These external website are beyond our control, thus we can not be held liable for such website and can not make any guarantees about them. We provide these links because we think they might be of interest to you, but we do not monitor nor do we support the activities of these websites.
Changes to Terms & Conditions
At any time we (Scorva UK LTD) might decide to change or alter any part of the terms and conditions as we reserve the rights to do so. In such circumstances, we will notify the customer by posting the new Terms & Conditions of use on the website. If you do not agree to the new Terms & Conditions of use, you can exercise your rights by not using it.
Termination of the website or services
We reserve the right to terminate, alter or remove any contents or services on the website with immediate effect at any time. This may be due to a change in the law of the land which prohibits or limits our ability to provide the website or/and in an event beyond our control (e.g. Technical Difficulties)
Liability
We (Scorva UK LTD) are not liable for any loss or damage suffered as a result of use of our online services or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
We remain liable for:
- Loss, damages, death or personal injury resulting from our negligence.
- Fraudulent misrepresentations.
- The quality of our goods.
General
These Terms & Conditions of use are governed by the law of England and you and we (Scorva UK LTD) agree to use the English courts if there is any dispute between us.
In the event whereby any part of the Terms & Conditions is deemed invalid by Court of Law, the rest shall remain valid and enforceable.
In these Terms & Conditions
"We" and "us" means SCORVA UK LTD
"You" means the person placing an order.
"The contract is agreed"- by completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.
"Working days" means all days other than Saturdays, Sundays and English Statutory and public holidays (e.g. Bank Holidays).
By using the website to buy goods online, you confirm that you are at least 18 years old or if you are under 18, you have gained the consent of your parent or guardian which ever is applicable. We do not sell goods to children online but we do sell children's goods for purchase by people over 18.
Ordering
Please see our placing an order online section for instructions on how to order.
Once an electronic order has been completed and submitted, an offer to purchase goods has been established which if accepted by us will result to a binding contract. Please note, once we receive authorisation from the issuer of the card, we process your order and despatch the goods without further delay. We will not be held liable if there is a delay in the payment and orders will not be processed nor will the goods be delivered if we do not receive authorisation from the card user.
In order for the contract to be established between both parties that is "Scorva UK LTD" and "the consumer", certain procedures have to be followed which includes the following,
- We will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us.
- When we despatch your goods from the warehouse, we will send you a confirmation email. This means we formally accept the order, and are obliged to complete the contract.
We do not have to accept your order, and for example, we will not accept your order if:
- We do not have the goods in stock.
- Your payment is not authorised.
- There is an error on our website regarding the price or other details of the goods.
Finally we reserve the right to refuse the order.
Cancelling an order before delivery
If after placing an order, you cancel the order at any time before we despatch it. You will need you to give us your name and address details and you will also need to quote the order reference number.
However if the goods have been despatched, you will then be liable for a 5% charge of the retail price.
Return policy
When you order, you are entitled to a 21 days trial after date of delivery when you can return yours goods. This does not affect you statutory rights.
This period starts the day the contract is agreed (i.e. you receive an email from us saying we have despatched your order) and ends 21 days after the following delivery of the goods.
However you will be charged 5% of the total retail value. Please refer to return & exchange section for details of how and when to return goods.
If you wish to return your Goods, you must do so in pristine order.
Our returns policy does not affect your statutory rights. For further information on your statutory rights, see www.Consumerdirect.gov.uk
Pricing and payment
We only accept payment in pounds sterling.
While we make every effort to ensure that every goods shown on the website are currently available at the price shown, we can not guarantee that this will be the case. If the Goods are unavailable, it will be noted on the website.
The price you see on the website at the time of purchase is the actual price you pay when you place the order, even if the prices have paid.
Your payment card will be debited for your order on the day that we despatched your goods.
Special offers Terms & Condition
Free gift valid while stocks last.
If you return an item, under our 21 days trial period, with which you received a free gift. You must return both the items you paid for and the free gift. Your legal rights remain unaffected
Where an offer mentions that an item is reduced in price (for example, half price), the discount will be calculated at checkout before any postage or packaging charges are applied.
Delivery
- We offer free next day delivery for orders of £700 or more.
- Next day delivery costs £6.50 for orders under £400.
When will you receive my order?
We will email you as soon as your order has been despatched with the tracking number.
If you choose Next Day delivery: you will receive your order the next working day after despatched. If you order after 2pm on a Thursday, your order will be despatched on Friday and should be delivered on the next day which is Saturday.
Please note that you will need someone at the delivery address to sign and accept the goods.
Faulty goods
The procedures set out here to return the goods do not affect your statutory rights. Further information on your statutory rights can be found at www.consumerdirect.gov.uk. If you do receive faulty goods, please follow one of the procedures outlined on our return policy section.
Changes to Terms & Conditions for buying goods online
We reserve the right to change these Terms & Condition for buying goods online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying goods online on the website. If you do not agree to these Terms & Condition, you can legally exercise your rights by not placing an order.
These Terms & Condition for buying goods online are governed by the law of England and you and us (Scorvia (UK) LTD) agree to use the English courts in times of disputes between both parties.
If for any reason, a part of the Terms & Conditions For buying goods online is found to be invalid by any court of law, the rest of the Terms & Conditions remain valid and enforceable.